Home > News > Later Life Community Connect Service

Later Life Community Connect Service

12 February 2021

Share this article:share on twitter share on facebook

Thanks to the support of Suffolk Community Foundation, a new support service for older people in Suffolk launched on Monday 8th February 2021. Later Life Community Connect is a single point of access telephone support line with a person at the end of the phone. This service being available between 10 AM – 2 PM, seven days a week. Offering the following:

  • A person answering the phone to speak to any older person or anyone worried about issues around later life
  • A referral system using both the Warm Handover (SIP) and other local organisations to support any needs or worries that the caller may have
  • Regular and agreed follow-up calls from Later Life Community to the individual to check their wellbeing and do they have any other needs or advise
  • Regular welfare calls for older people with trained volunteers

Different from the Information & Advice Service Age UK Suffolk previously provided, this is based on a person centric model with open-ended questions and a listening ear. This service is about working collaboratively to ensure that the caller gets the support that is needed. Later Life Community strive to become the advocate for older people in Suffolk and offering support and advise. 

Later Life Community Poster