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Accessibility Statement

This website is run by Lowestoft Town Council. We want as many people as possible to be able to use it. You should be able to:

  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • we can’t guarantee the full accessibility of our PDF documents or Word documents to screen reader software

What to do if you cannot access parts of this website

If you need information on this website in a different format:

Email: admin@lowestofttowncouncil.gov.uk

We’ll consider your request and get back to you in seven days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Lowestoft Town Council using the contact details above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Lowestoft Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-compliance with the accessibility regulations

Some of our PDF's or Word Documents may not be accessible.

Disproportionate burden

Material will only be excluded when there is an disproportionate financial burden

What we’re doing to improve accessibility

We are constantly looking at our website accessibility alongside our website developers and where we can improve on it, we will. We follow a specific set of guidelines to ensure all our content meets the WCAG 2.1 Standard.